Arrangements in Times of Adverse Weather and Extreme Conditions
Service will be arranged as follows when adverse
weather or extreme conditions is hoisted:
Typhoon
Signal No. 1 or 3 is hoisted
-
Stay tuned to the latest news
from www.tilchinalink.com
Typhoon
Signal No. 8 is about to be issued, hoisted, lowered, or cancelled
-
Stay tuned to the latest news
from www.tilchinalink.com.
-
Hong Kong Ticketing Centers and
Coach Services will gradually be resumed within two hours when typhoon signal
no. 8 is lowered or cancelled.
Typhoon
Signal No. 9 or 10 is hoisted
-
All ticketing centers will stop
services. Please stay tuned to the latest news from our
official website www.tilchinalink.com..
Extreme
Conditions-
Stay tuned to the latest news
from www.tilchinalink.com.
Ticket Arrangement
-
If the coach schedules are
officially cancelled due to the typhoon, passengers can process rebooking, or
process refund at the original ticket purchase point
within seven days from the day following the cancellation of the typhoon.
- If passengers purchase tickets through the official website, WeChat Mini Program or Alipay Mini Program, tickets of official cancelled schedules will be automatically refunded within seven days through original payment method; passengers are not required to apply for a refund.
- If passengers purchase tickets through the official website, WeChat Mini Program or Alipay Mini Program, tickets of official cancelled schedules will be automatically refunded within seven days through original payment method; passengers are not required to apply for a refund.
Please stay tuned with the latest schedule information released on the
official website www.tilchinalink.com.
For enquiry, please contact our customer service hotline at Hong
Kong (852) 2979 8778, Mainland China (86) 4008 822 322 during 8am – 9pm.
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